AI+ Medical Assistant™

Revolutionize Healthcare Support with AI-Powered Medical Assistance

Certificate Code: AP 5010

About This Course

Patient Interaction Excellence: Learn how AI enhances patient communication, appointment scheduling, and follow-up care to improve the patient experience.
Clinical Workflow Efficiency: Master AI tools for streamlining patient intake, medical record management, and lab result analysis to optimize clinical operations.
Data-Driven Decision Support: Gain expertise in using AI to assist healthcare providers with accurate diagnostics, treatment suggestions, and patient monitoring.
Enhanced Medical Administration: Prepare to support healthcare teams with AI-driven administrative tasks, reducing errors, improving accuracy, and enabling faster decision-making.

Certificate Overview

Included

Instructor-led OR Self-paced course + Official exam + Digital badge

Duration

Instructor-Led: 1 day (live or virtual)
Self-Paced: 8 hours of content

Prerequisites

A basic understanding of medical terminology, foundational AI and machine-learning concepts, data analytics skills for interpreting medical data, proficiency in programming languages like Python, and knowledge of healthcare systems and clinical workflows are essential for this course.

Exam Format

50 questions, 70% passing, 90 minutes, online proctored exam

Course Modules

Module 1: Fundamentals of AI for Medical Assistants

1.1 Understanding AI and Its Healthcare Applications
1.2 The Role of AI in Medical Assistance
1.3 Case Studies
1.4 Hands-on Session: Functionality Survey and Stepwise Analysis of the Eka.care Patient-Side Application

Module 2: Data Literacy for Medical Assistants

2.1 Healthcare Data Types and Management
2.2 Using Data Effectively in AI
2.3 Case Studies
2.4 Hands-On Session: Structured vs. Unstructured Data in Healthcare: A Practical Study Using Eka.Care Patient Health Record System

Module 3: AI in Patient Care Optimization

3.1 Enhancing Patient Interactions with AI
3.2 Predictive Analytics and Workflow Management
3.3 Case Studies
3.4 Hands-On Session: Eka.care in Action: Appointment Management, Smart Reminders & Tele-Consult Dashboards

Module 4: NLP and Generative AI in Medical Documentation

4.1 Foundations of NLP for Medical Assistants
4.2 Practical Applications and Risks
4.3 Case Studies
4.4 Hands-On Simulation Exercise
4.5 Hands-On Session: Automating Clinical Documentation Using Eka.care: Notes, Summaries, and Communication Workflows

Module 5: AI in Diagnostics and Screening

5.1 Diagnostic Support Tools
5.2 Real-World Applications and Simulation
5.3 Use Cases
5.4 Hands-On: AI-Powered Detection of Common Health Conditions: Review and Analysis of AI-Suggested Diagnostic Insights using Eka Care

Module 6: Ethics, Bias, and Regulation in AI for Healthcare

6.1 Recognizing and Addressing Bias in AI
6.2 Legal, Ethical, and Compliance Frameworks
6.3 Hands-On Exercise: Analyzing and Visualizing Bias in Artificial Intelligence Systems — Exploring Racial, Socioeconomic, and Demographic Disparities using Google’s What-If Tool

Module 7: Evaluating and Implementing AI Tools

7.1 Selecting and Planning for AI Adoption
7.2 Best Practices and Stakeholder Engagement
7.3 Case Study: Procurement and Early Deployment of AI Tools for Chest Diagnostics in a National Health Service Setting
7.4 Hands-On Simulation Exercise: Recognizing Red Flags in Vendor Solutions for AI in Medical Assistant
7.5 Hands-On Exercises: Evaluating the Relevance and Effectiveness of AI Models using the Zoho Analytics

Module 8: Cybersecurity and Emerging Trends in AI

8.1 Cybersecurity Risks and Protection
8.2 Future Trends and Preparing for Innovation
8.3 Case Studies: EY’s Strategic Transformation: Adapting to Emerging AI Technologies
8.4 Hands-On Exercises: Common Cybersecurity Threats in AI-Enabled Healthcare: A Hands-On Exploration Using Google Sheets